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The contemporary library and information services manager

Skills and knowledge requirements

University of the West Indies, Jennine.knight{at}cavehill.uwi.edu

The contemporary Library and Information Services (LIS) environment employs a multifaceted group of employees who are better educated and more expensive to recruit than in previous times. In order to maximize these talents and resources available, this modern setting requires managers — at all levels — who are versatile and fitted out with the right skills and knowledge to maintain group cohesion and to propel this dynamic environment to continuously move in unison with the society. This article identifies and discusses the required skills and knowledge of the contemporary manager. In doing so, the concepts of skill and knowledge are defined and their interrelationship is highlighted.

Key Words: change management • communication • effective leadership • library and information services management • management structures • managing people • motivation • team management

Business Information Review, Vol. 26, No. 1, 51-56 (2009)
DOI: 10.1177/0266382108101308


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