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Making the complex simple

For better business decisions

Learning & Information Professional Programs, Dow Jones, Anne.caputo{at}dowjones.com

In this article, the author considers the important trends that are reshaping the way information and knowledge workers consume and use information. She looks at the way in which the first generation of digital natives are approaching work activities in a different way from earlier generations, and exploiting the advances in technology across the spectrum to deal with the explosion in the volume of available information. She focuses on the way in which the combination of these factors emphasize the need for good quality, timely and relevant information, and how they affect the role of the information professional.

Key Words: analysis • business intelligence • competitive advantage • decentralization • end-users • folksonomies • information overload • information professionals • knowledge strategies • relevancy • research • semantic web • social media • taxonomies

Business Information Review, Vol. 26, No. 1, 28-34 (2009)
DOI: 10.1177/0266382108101304


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