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Business Information Review
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Organizational change

The challenge of supporting staff

Gina Lane

Change management is the subject of many books but what is it like to have to lead staff who are finding it difficult? Gina Lane has extensive experience of change in local government, and Non Departmental Public Body and a charity, and in this article provides insight and practical tips for how to support and lead your team as the organization undergoes change.

Key Words: capturing tacit knowledge • change management • leadership • organizational change • staff management.

Business Information Review, Vol. 25, No. 4, 262-267 (2008)
DOI: 10.1177/0266382108098061


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